Fiona has acted as an Office Manager for over 10 years now. Fiona has the following qualifications:
- Teaching Award from Ulster University
- Business Management Certificate from Queens University
- Level 4 Award in External Quality Assurance
- Level 3 Health and Safety for Supervisors
Fiona has experience in the following areas:
- Training and Development of Staff
- Recruitment and Selection of Staff
- General Management of the Office
- Customer Service
The Role of SafeCert Awards Board Member
As a SafeCert Awards Board Member Fiona will advise the board on the following:
- Recruitment and selection of staff;
- Complaints or appeals;
- On suspected or actual cases of malpractice and maladministration;
- Training and development needs;
- Advise on any changes to qualification development;
- Advise on any company risk assessments including business plan, operational plans and contingency plans;